Security Shift Supervisor
Securitas Global Clients America · Keokuk, IA · 2 wk ago
Information Technology$19.35/hrFull-time
About the role
Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds (foot / vehicle) are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
Responsibilities
- Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
- Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
- Schedules, in conjunction with company management or designated representatives, ensures adequate coverage of all posts and positions.
- Prepares, files, and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- Mets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
- Performs visitor management and access control duties such as badge creation.
- May perform the duties of a Security Officer in accord with post orders and company policy.
Requirements
- 18 years of age or older.
- High School Diploma, GED, or ability to complete the GED program within 6 months.
- Above average computer / technology skills needed - (smartphones, apps, and data entry).
- Proficient in Microsoft Office.
- Impeccable customer service and team leadership skills needed.
- Must be able to remain calm and professional in stressful situations.
- Must have great attention to detail and remain vigilant throughout shift.
- Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
- All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
- Occasional weekends required.
- Driver certification.
- CPR certification.
- 2 years of supervisor or security experience required.
Qualifications
- Basic computer skills.
- Ability to follow post orders and company policy.
- Ability to handle emergencies with rapid / effective judgment and use appropriate escalation.
Skills
- Customer service skills.
- Team leadership skills.
- Attention to detail.
- Emergency response skills.
Benefits
- Medical, Dental, Vision & 401K Options.
- Life, AD&D, & Disability Insurance.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
- Employee Assistance Program.
- DailyPay Access Program!!
- Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
Pay
$19.35/HR 1st Shift: Sunday - Thursday 7AM - 3PM
Schedule
1st Shift: Sunday - Thursday 7AM - 3PM