Security Shift Supervisor

About the role

GardaWorld Security Services is hiring a Concierge Security Officer. As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. What matters most in a role like this is your ability to build meaningful connections and your natural ability to engage with others to reassure and inspire confidence.

Pay

Competitive hourly wage of $17.58/$19.65. DailyPay is available for GardaWorld employees.

Schedule

Site Location: Durham, North Carolina. This is a Security split Supervisor position.

• Security Officer – Saturday–Sunday, 7:00am–3:00pm
• Shift Supervisor – Monday–Tuesday, 3:00pm–11:00pm
• Total: 32-hour shift

Benefits

• A comprehensive benefits package including medical, dental, and vision insurance plans
• A 401(k) retirement savings plan with employer matching contributions
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required