Jobs · Information Technology · Massachusetts

Security Shift Supervisor

Allied Universal · Northborough, MA · 1 wk ago
On-siteInformation Technology$22.52/hrFull-time

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. You will act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.

Schedule

Full Time Hours: 3 p.m. - 11 p.m., Monday - Friday

Pay

Starting rate: $22.52 per hour with paid orientation.

Responsibilities

  • Supervise and coordinate security services on a specific shift.
  • Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and security officers.
  • Provide coaching, recognition, and discipline to staff within approved guidelines.
  • Prepare written reports and logs in neat, legible handwriting.
  • Handle common and crisis situations calmly and efficiently at the client site.
  • Display exceptional customer service and communication skills.

Requirements

  • At least 18 years of age.
  • High school diploma or equivalent, or 5 years verifiable experience.
  • Effective written and oral communication and interpersonal skills.
  • Ability to use initiative and independent judgment within established guidelines.
  • Frequent preparation of written reports and logs.
  • Ability to read and understand all operating procedures and instructions.
  • Licensing requirements as per state and/or local laws and regulations (may be required prior to employment).
  • For driving positions: valid Driver’s License with at least one year of driving experience, clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle.
  • Intermediate computer skills to utilize innovative, wireless technology at client-specific sites.

Qualifications

  • Successful completion of a background investigation and post-offer/pre-employment drug/alcohol test (may also require a driver’s record check).

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company’s 401(k) plan.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).

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