Security Shift Manager

Duties And Responsibilities

• Manages and directs Security team
• Schedules the activities of the Security team, ensuring appropriate coverage of the property
• Creates and maintains written incident reports involving guests or employees within the incident reporting system; prepares additional detailed reports as may be required
• Stays in compliance with all federal, state, and local regulations and requirements
• Verifies gaming machine access; Verifies gaming machine payout verification logs meet all requirements of the Gaming Commission
• Manages all aspects of guest and employee safety
• Reports employee violations of established policies and procedures
• Communicates emergency procedures; Maintains entrance/exit door security and crowd control according to the Company’s rules and procedures
• Builds strong working relationships with directors and managers throughout the organization
• Selects, trains, and develops team members through education, training, coaching, and corrective action
• Reviews, investigates, and implements corrective plans on all incident, medical, and surveillance reports to ensure departmental compliance with internal controls, policies, and all applicable regulations
• In the absence of, or when directed by the Director of Security, performs system administration to the Electronic Key Control System
• Assists in arrests or physically restraining a resistant individual as needed
• Reports directly to Director of Security all information pertaining of safety and security
• Maintains staffing time attendance and budgets for the department

Job Requirements

• High School diploma or GED
• Bachelor’s Degree in Related Field AND two (2) years’ Security/Law Enforcement Supervisory
• Four (4) years’ experience in a Security/ Law Enforcement Management position
• Three (3) years’ experience in a Security Supervisory position with Wind Creek Hospitality
• Minimum of five (5) years’ experience in law enforcement, public safety administration, active duty military security functions, corrections or other security capacity
• Two (2) years of experience in customer relations or guest services
• Must be able to meet and maintain a departmental physical fitness standard
• Must be able to lift and carry up to 100 lbs for a distance of 300 feet within 120 seconds
• Must be able to climb 4 flights of stairs in 80 seconds
• Must be able to run 350 ft in 90 seconds
• Annually re-test for all physical requirements
• Excellent verbal and written communication skills
• Ability to counsel, guide, train, and instruct assigned personnel in the proper performance of their duties
• Develops or implements procedures, formats, budgets, testing, training, and documentation
• Works well with manual and automated systems
• Able to adapt and thrive in a fluid, high-stress, and fast-paced environment
• At least 21 years of age
• Willing to work odd and irregular hours, including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Willingness and ability to work in a smoke/secondary smoke environment

Base Pay Compensation

Compensation: $63,000.00-$78,700.00 annually, with starting pay based on factors such as experience, qualifications, and skills.

Benefits

• Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA).
• Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.