Security Sergeant

What You Get to Do

• Lead the Security Team through daily operation of the Park on both Operating and Non-Operating hours to ensure a safe atmosphere for our employees and guests.
• Balance Security/Law Enforcement practices with that of Safety including Medical Response procedures, Fire Prevention, and Incident Management.
• Direct personnel involved in establishing and maintaining park security and property protection programs.
• Directly supervise more than 36 security officers during an assigned shift in the Security Department.
• Enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy, and commitment to quality throughout all aspects of the job.
• Establish operational procedures for activities such as guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.
• Confer with representatives of management to formulate policies, determine need for programs, and coordinate programs with park activities.
• Confer with representatives of local government to ensure cooperation and coordination of park activities with law enforcement agencies.
• Track worked hours and reports labor expenses to Director of Security, and oversees area budget.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring and training team members; planning, assigning and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• Ensure excellent customer service by responding to customer requirements, expectations, and needs.
• Train team members, plan, assign, and direct work; address complaints and resolve problems.

What It Takes

• At least 18 years of age.
• Have and maintain a valid driver’s license.
• Out of state residents, students, active military and their dependents must have a valid driver’s license and provide a copy of the DMV report from their state of residency.
• Must have State-issued Guard Card (DCJS).
• C.P.R., First Aid, and Guard Card certifications.
• A minimum of 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
• Able to obtain a Firearms permit.
• Strong written/verbal communication skills.
• Able to handle multiple tasks in a fast-paced work environment.
• Able to stand and/or walk for prolonged periods of time.
• Able to lift and/or move up to 50 lbs. with/without accommodations.
• Achieve Associate's degree (A.A.) or equivalent from a two-year college or technical school preferred.

Compensation

Compensation: 21.00 USD

Pay

The perks of the position:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

Schedule

Not specified