Security Sergeant

PRIMARY RESPONSIBILITIES

• Suggests and develops procedures to improve the operating quality and efficiency of the department.
• Suggests safety and loss prevention policies and procedures.
• Interfaces with applicable departments to ensure customers receive superior guest service.
• Identifies and resolves employee and guest concerns.
• Interfaces with all applicable law enforcement agencies.
• Maintains networking capabilities across the city to ensure that all properties have an awareness of security threats and potential criminal activity that could threaten guests, employees or assets.
• Monitors incident reports, ensuring accurate and effective handling, and initiates Investigation process.
• Participates in departmental brainstorming meetings.

ADDITIONAL RESPONSIBILITIES

• Assists with training of staff on assigned shift.

KNOWLEDGE AND SKILL REQUIREMENTS

• Basic reading, writing, and arithmetic skills required.
• Excellent leadership, supervisory and interpersonal skills required.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
• Must be able to qualify in accordance with company firearm's requirements.
• Must be 21 years of age and be able to obtain all local, state and federal regulatory permits as required by position.
• Work requires willingness to work a flexible schedule that may include weekends and evenings.

WORKING CONDITIONS

• Must work calmly and under stress when the volume of business increases.
• Must be able to stand for extended periods of time.
• Must be able to tolerate areas containing secondary smoke, high noise levels and extreme hot or cold.