Security | Security Officer 1 (Coastal Center)

About the Role

Responsible for performing protective and enforcement functions to maintain a safe and secure environment for group clients, visitors, vendors, contractors, and employees. Work is performed in all areas of the Coastal Convention Center at Fontainebleau Miami Beach—a spectacular blend of Golden Era glamour and modern luxury, where striking design, contemporary art, music, fashion, and technology merge into a vibrant guest experience.

Responsibilities

• Maintain a friendly and approachable demeanor while interacting with clients, visitors, and employees who require assistance; address all inquiries in a professional manner.
• Assist in enforcing safety protocols and procedures, such as evacuation plans and safety drills, to prevent accidents and maintain a secure environment.
• Respond swiftly and appropriately to emergencies such as medical incidents, fires, or security breaches, taking necessary actions to protect lives and property.
• Monitor and respond to alarms, ensuring appropriate actions are taken and incidents are investigated thoroughly.
• Document all security-related incidents, accidents, and activities in detailed and accurate reports; submit these reports to the appropriate authorities and management as required.
• Respond to disturbances, undesired conduct, and threats to life and property; initiate necessary reports and/or corrective action.
• Monitor and maintain loading dock activity to ensure appropriate property business.
• Answer security telephone and dispatch calls to officers using a two-way radio system.
• Utilize surveillance equipment, including closed-circuit television (CCTV), to monitor activities within the premises and identify potential security issues.
• Monitor the fire alarm system, property access control door alarm system, and other systems in the security control room; consult internally with company personnel to ensure adequate security.
• Conduct a fire watch when needed.
• Conduct regular patrols on foot to monitor the premises, identify potential security risks, and respond promptly to any suspicious activities or incidents.
• Enforce access control measures by monitoring entry and exit points, verifying credentials, and ensuring only authorized personnel and visitors gain access to restricted areas.
• Manage large gatherings and events by implementing crowd control measures and ensuring the safety of attendees.
• Perform other related duties as assigned.

Requirements

• High School Education or equivalent preferred.
• Active State of Florida “D” License.
• Minimum of five (5) years hotel security experience or minimum of two years (2) Security Supervisor/Manager experience or other management experience.
• Military or law enforcement background preferred.
• Ability to work with minimal supervision.
• Ability to communicate effectively and establish and maintain effective working relationships with guests, management, and staff.
• Ability to read, write, and understand English.
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.