Security Screener

Serves as the initial greeter

Screens persons entering the facility in accordance with organizational protocols.

Creates and issues visitor badges to people entering the facility.

• Anticipates customer needs and utilizes problem-solving skills to find solutions to difficult situations.
• Maintains up-to-date and thorough knowledge of associated phone numbers for the main hospital and/or ancillary locations, as applicable.

Monitors the immediate environment

Monitors the immediate environment and reports any suspicious activity, crimes, and safety irregularities to campus security.

Assists during emergencies

• Assists during emergencies including fire, natural disasters, health-related situations, and infant abductions.

Other duties as assigned

Uses computer skills to assist guests, patients, and healthcare team with appropriate information.

Knowledge, Skills, and Abilities

• Customer Experience acumen and professionalism.
• Ability to read accurately and comprehend, write clearly, and follow simple directions.
• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, reports, memos, communications, policies, and other required written materials.
• Ability to actively listen and communicate effectively through clear speech, and hearing.
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others.
• Computer literacy with ability to use basic hospital applications and information management systems as required.
• Good critical thinking skills, and ability to set and quickly reset priorities.
• Able to work and train in an environment with occurring periods of crisis and stress.
• Able to recognize faces.
• Able to maintain confidentiality in all matters pertaining to patients, visitors and/or employees.
• Able to work independently within a team-oriented environment; ability to work closely with medical and nursing staff.
• Able to identify recurring operation issues, collaborate with leadership to problem solve and develop solutions, and work with the team on implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Basic computer skills including, but not limited to, Windows, Word, and Excel.
• Full bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean.
• Dependable, self-motivated and adaptable to varying work environments.

Education and Work Experience

• High School Grad or Equiv
• Field Of Study GED or equivalent
• Customer service management experience
• Previous experience utilizing weapons detection equipment

Additional Information

N/A

Licenses and Certifications

• N/A

Physical Requirements

View physical requirements

Pay Range

$15.31 - $24.49