Security Road Supervisor (Houston)

Key Responsibilities

• Conduct scheduled and unscheduled tours of all client sites within the assigned region.
• Inspect on-site security officers to verify: Uniform compliance, valid security license/credential possession, knowledge of post orders, duties, and client expectations.
• Evaluate officer performance and provide real-time coaching as needed.
• Inspect client sites to ensure all company- or client-issued equipment is present and fully operational.
• Document any malfunctioning, missing, or damaged equipment and report issues to the appropriate department or personnel for repair, replacement, or corrective action.
• Maintain full working knowledge of each site's requirements, expectations, and operational procedures.
• Complete training at all assigned sites to ensure familiarity with unique client needs and officer responsibilities.
• Provide post coverage when last-minute call-offs or staffing shortages occur to ensure continuous and uninterrupted security coverage.
• Respond to incidents or emergencies as needed and assist officers with de-escalation, reporting, and situational management.
• Administer corrective actions when officer infractions occur, in accordance with company policy and leadership guidance.
• Document and report all disciplinary interactions accurately and professionally.
• Serve as a leadership presence in the field, reinforcing expectations, standards, and organizational values.
• Prepare accurate and timely reports of site visits, officer inspections, equipment issues, and incidents.
• Ensure all documentation meets company and client reporting standards.

Qualifications

• At least 21 years of age or older
• Prior supervisory or security leadership experience preferred.
• Valid security license/guard card as required by state law.
• Valid driver’s license with a clean driving record.
• Ability to work flexible hours, including nights, weekends, and holidays as required.
• Ability to stand, walk, and drive for extended periods.