Security Program Specialist III

Summary Statement

The City of Boise is seeking an experienced security professional to help maintain a safe, welcoming environment at City Hall. This Security Program Specialist III is a temporary, 19-hour-per-week position that combines a visible presence at the Information Services Desk in the City Hall lobby with security support during public meetings and other activities within the building. The ideal candidate brings sound judgment, professionalism and the ability to respond calmly and effectively to security concerns, emergencies and challenging public interactions. This position is well suited for someone with experience in law enforcement, the military, physical security, emergency management or a related field who is interested in applying that background in a public-service setting.

Schedule

• 19 hours per week
• Required schedule: Monday, Tuesday and Wednesday, including evening hours when supporting public meetings

Required Knowledge, Experience, and Training

• High school diploma
• Four years of experience developing and implementing programs in security, emergency management, risk and safety, human resources
• Or an equivalent combination of education and/or experience

Licensing and Other Requirements

• Valid state-issued driver's license
• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check
• Criminal Justice Information System background check (CJIS)

Essential Functions

• Handles complex issues and problems and refers only the most complex issues to higher-level staff
• Is capable of performing all duties of a Security Program Specialist I and II, and provides leadership, coaching, and/or mentoring to a subordinate group, as needed
• Responds to, aids in mitigation and investigates safety issues, escalated security threats and emergencies within city facilities
• Supports preparedness and response efforts for protests and public presentations
• Participates in the Incident Command structure during significant emergencies
• Coordinates the day-to-day maintenance and repair of security system infrastructure
• Troubleshoots hardware issues and coordinates with appropriate contractors to facilitate repairs
• Evaluates the need for and recommends service calls for security equipment and hardware
• Conducts security system assessments for existing facilities to identify risks and recommend enhancements
• Provides training and coaching to city employees and supervises after-hours security team
• Ensures consistent implementation and adherence to security operations policies, regulations and procedures
• Develops and updates standard operating procedures, protocols, quick reference guides and web page content
• Maintains filing system, lock and key control and the city's lost and found
• Coordinates scanning and indexing of security program documents
• Monitors calendars for public meetings that may require security services
• Monitors program budget and codes security invoices for payment
• Performs other duties as assigned

Additional Required Knowledge, Experience, and Training

Knowledge Of:

• Managing a physical security program
• Installing, maintaining and troubleshooting electronic security, alarm and public safety systems
• Principles, practices and techniques of conflict resolution
• Security, emergency planning and management
• Scalable, integrated security software and database management systems targeted at commercial and government security
• Computer usage including related software

Ability To:

• Read and understand schematic diagrams, technical manuals and documentation
• Carry out multiple projects, issues and assignments simultaneously
• Quickly recognize and analyze irregular events and experience with crowd control
• Prepare and present statistical and narrative reports
• Adjust to change, personalities and shifting priorities at a moment's notice
• Communicate effectively in the English language at a level necessary for efficient job performance
• Performs all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
• Individuals must be capable of operating vehicles safely and have an acceptable driving record

Preferred Qualifications

• Six years of experience developing and implementing programs in security, emergency management, risk and safety and/or human resources
• One or more years of supervisory experience
• Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts: While performing the duties of this job the employee is rarely lifting/carrying up to 20 pounds. Also, the employee is rarely pushing/pulling up to 20 pounds. The noise level is occasionally moderate and rarely loud. Work includes sensory ability to talk and hear. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment: The work environment will include inside conditions, outdoor weather conditions, areas of dust, odors, mist and gases or other airborne matter. Employees will also drive a vehicle as part of this position. This position will respond in emergency situations with potential, unknown hazards, both human and environmental. This position works: Evening meeting hours, on call, and emergency response.

This response is AI-generated, for reference only.