Security Patrol Supervisor - Downtown

About the role

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The role involves acting as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.

Responsibilities

• Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Enforce Contract Standards.
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures.
• Participate in unemployment hearings.
• Utilize scheduling and billing software, and produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
• Enforce Allied Universal’s policies as outlined in the handbooks and executive memos.

Requirements

• High school diploma or equivalent required.
• At least 21 years of age.
• Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Able to frequently prepare written reports and logs in neat, legible handwriting.
• Able to read and understand all operating procedures and instructions.
• Licenses and certifications: Valid driver’s license with at least one year of driving history, a clean driving record, and the ability to safely operate a vehicle.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
• Ability to handle both common and crisis situations at the client site, calmly and efficiently.
• Exceptional customer service and communication skills.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Enforce Contract Standards.
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures.
• Participate in unemployment hearings.
• Utilize scheduling and billing software, and produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
• Enforce Allied Universal’s policies as outlined in the handbooks and executive memos.
• Able to work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Qualifications

• Minimum 2 plus years of Security experience or prior Law Enforcement or Military experience required.
• Supervisory or Management Experience Required.

Skills

• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

Benefits

• Paid WEEKLY with benefits including medical, dental, vision, 401k, and life insurance.

Pay

$20.00 / Hour

Schedule

Not specified

Benefits

• Medical
• Dental
• Vision
• 401k
• Life Insurance

Company

Allied Universal® is the world's largest private security company with over 800,000 employees!