Security Patrol Officer - Residential

About the role

Ready to suit up as a Security Patrol Officer - Residential? What matters most in a role like this is your ability to read the environment, anticipate risk, and act accordingly. Tell us about how your keen sense of observation is one of your greatest strengths. As a Security Officer – Tactical, physical ability is essential as you will be moving around your entire shift, patrolling environments such as retail stores, airports, detention centers, etc.

Responsibilities

• Excellent customer service is always your top priority.
• Professionally answer all phones that come through the site.
• Observe, survey the area, and provide reporting on activity at your assigned location.
• Provide rapid response in critical situations.
• Read and write detailed reports, especially on rude guests or residents.
• Know when and how to enforce customer procedures, regulations, and standards.
• Conduct regular foot and vehicle patrols in a safe manner, as requested.
• Provide critical access control on behalf of community members and guests, by checking IDs, answering phones, using computers, and handling deliveries as needed.

Qualifications

• High school education or equivalent (GED).
• Current PILB.
• Valid driver's license.
• At least 6 months of security experience (HOA preferred but not required).
• Authorized to work in the United States.

Skills

• Excellent customer service skills.
• Proficiency with computers and other electronic systems.
• Ability to multi‑task and work well under pressure.
• Strong work