Security Patrol Guard

Night Shift: 7pm - 5am, 4 days on and 3 days off

About the role

A Signal Patrol Guard will conduct patrols (foot and vehicle) for courtyards, offices, pools, and other high-value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed are minimum requirements; additional duties listed in the site’s Post Orders are also required.

Soft Skills

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Exhibit core values to create peace of mind for clients.
• Strategic Planning: Effective engagement, communication, planning, and execution of daily patrol responsibilities while meeting established deadlines. Complete routes within the allotted time.
• Financial Acumen: Understanding company measurements while executing necessary behaviors to drive performance. Manage time on property to meet company benchmarks.
• Team Development: Communicate with clients, team members, and management effectively and in a timely manner. Receive and relay feedback and execute follow-up as needed.
• Project Management: Complete understanding and execution of daily tasks to efficiently deliver services that meet business needs. Complete assigned tasks and communicate maintenance needs of company assets.

Responsibilities

• Conduct and deliver mobile security services while operating a company patrol vehicle, reflecting company values, expectations, and consistent service in alignment with site-specific instructions/post orders.
• Write detailed and accurate reports utilizing company technology and web or app-based software during each shift, aligning with site instructions/post orders.
• Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instructions, and adhere to dress code and appearance standards.
• Interact with internal and external customers on-site to cultivate a customer service relationship and provide peace of mind.
• Communicate consistently with the Advanced Patrol Guard and/or Branch Patrol Supervisor to promptly report any customer or property-related information and concerns.
• Be assigned a vehicle responsible for during the shift, including fueling, washing, interior cleanliness, and inspecting.
• Care for any Signal equipment assigned during the shift, including radios, access keys/cards, uniforms, and devices.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor, such as reporting standards and service quality.
• Consistently de-escalate issues through professional and prompt communication.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through the Branch Supervisor Daily Scrum, including client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Valid driver’s license and good driving record
• Reliable transportation
• Complete training modules within the first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times
• Able to move equipment weighing up to 20 pounds

Pay

$22/hr - $25/hr (experience-based). Training rate: $22/hr.