Security Operator

About the role

The Security Operator is responsible for responding to all security needs and ensuring the daily safety and security of SoFi Stadium, YouTube Theatre, and other areas of the Hollywood Park campus. Security Operators are considered essential Team Members and are required to work a non-traditional schedule, including weekends and holidays as scheduled.

Responsibilities

• Complete routine patrols of the facilities for the purpose of preventive inspections (reporting damaged property, inoperable lights, safety hazards, etc.) and proactive deterrence of criminal behavior.
• Operate security vehicles, including golf carts, for patrol purposes while ensuring safety and compliance with all golf cart Standard Operating Procedures (SOPs).
• Unlock and secure doors/gates before and after events, or by request as directed.
• Professionally verify and validate credentials to ensure a safe and secure environment, granting access only to authorized individuals and ticket holders.
• Respond to security incidents, Fire Alarm Activations, medical emergencies, and calls for service; work with First responders (Fire, EMS, and law enforcement) as necessary.
• Interact with employees, vendors, contractors, and guests in a professional and courteous manner, providing customer service.
• Adhere to all company and department policies and SOPs to maintain security protocols within the stadium, performance venue, loading dock, and campus perimeters.
• Conduct physical security screening of team member entries, vendors, delivery vehicles, guests, and artists entering the venue using walk through metal detectors, and hand held metal detectors.
• Accurately and efficiently completes all required documentation, including activity logs, incident reports, and work orders, ensuring clear, concise, and legible records are maintained in a timely manner.

Requirements

• High School diploma or equivalent.
• Must have a valid CA Guard card; able to maintain status during employment.
• Minimum of two years of verifiable and relevant security experience.
• Possesses strong interpersonal communication skills, both verbal and written, and demonstrates full professional proficiency in English, including speaking, reading, and writing.
• Able to work effectively in a fast-paced and pressured environment.
• Demonstrates integrity, honesty, and accountability in all actions and communications.
• Requires a flexible schedule; able to work long hours, including weekends and holidays as required.
• Demonstrated experience in crowd management within large-scale venues; prior experience at arenas, stadiums, or similar environments is highly desirable.

Physical Requirements

• Patrolling (on foot): Walking, Standing, Balance and Coordination, Lower Body Strength, Cardiovascular Endurance, Posture, Endurance, Sitting, Posture, Alertness, Lifting/Carrying, Dexterity.
• Cold/Heat: Exposure to varying temperatures, including both climate-controlled indoor environments and outdoor temperatures ranging from typical Southern CA weather.
• Wet/Dry: Potential exposure to wet conditions, including rain and damp surfaces, while performing outdoor duties. May be exposed to dry conditions while performing indoor duties.
• Noise/Vibrations: Exposure to intermittent high noise levels exceeding [Specify Decibel Level, e.g., 85 dB] from large crowds, amplified music during sporting events, concerts and festivals, pyrotechnic displays, and high-impact events such as monster truck shows; potential for associated vibrations.
• Hazards: Potential exposure to common workplace hazards, including slippery surfaces, crowds, and emergency situations. Must be able to follow safety protocols.

Schedule

• First Shift: 0600 - 1430 Hours
• Second Shift: 1400 - 2230 Hours
• Third Shift: 2200 - 0630 Hours

Pay

$20.00/hour - $24.00/hour