Security Operations Specialist I, (RMOC)

About the Role

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The Security Operations Specialist I is responsible for maintaining situational awareness, gathering information from internal and external sources, coordinating incidents with security leaders and intelligence analysts, and disseminating information for priority matters. This position interacts with customers, law enforcement, external parties, and employees at all levels of the organization. This is an office-based position, not remote.

Responsibilities

• Initiate and manage security incidents for Corporate Security
• Operate and monitor advanced security systems, including CCTV, alarms, and access control
• Conduct real-time surveillance and investigate security threats, deploying mitigation techniques
• Document actions in the case management system and prepare security reports
• Provide situational awareness and support to security personnel during incidents and special projects

Requirements

• Associate’s degree or equivalent experience
• 3+ years of equivalent military, law enforcement, or security operation center work experience

Skills

• Self-starter motivated to address all issues and incidents
• Ability to master Corporate Physical Security computer-based technology, proficiency in Microsoft Office applications, GIS systems, and other open-source search engines and applications
• Ability to manage multiple priorities simultaneously, work independently and as part of a team, and work efficiently and effectively under tight deadlines and in stressful environments
• Effective research and analytical skills
• Effective information management skills
• Ability to assess issues and solve problems
• Effective documentation and written communication skills, with the ability to prepare executive-level situational reports
• Effective oral communication skills, with the ability to present incident details clearly and concisely to regional security leaders and executive-level management
• Knowledgeable on computer hardware and software applications
• Detail-oriented, able to multi-task in stressful situations

Schedule

• Office environment, in-office based role, not remote
• 24x7 network operations support
• Possibility of weekend and/or evening shift work
• Minimal travel required

Preferred Qualifications

• Bachelor’s degree or equivalent experience
• Ability to work overnights, weekends, and holidays as needed
• Proficient in monitoring open sources to identify events which may impact company operations

Benefits

Charter Communications offers a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.