Security Operations Manager

Job Overview

DK Security is Michigan's fastest-growing security company, founded in 1995. We provide a range of security services including uniform security, event staff security, and loss prevention. We're seeking an Operations Manager to lead our contract and temporary security teams in the Southeast MI and Flint/Bay City/Saginaw regions.

Job Skills / Requirements

• Experience in leadership or supervisory roles
• Excellent communication, organization, and relationship-building skills
• A flexible work schedule and willingness to travel
• Ability to work 40+ hours per week, primarily on a first shift Monday through Friday
• Concealed Pistols License required

Schedule

1st Shift Monday-Friday
Shift times may vary to fit business needs; flexible availability required

Compensation and Benefits

• Annual Salary: $47,000 with benefits
• Benefits: Medical, Dental, Vision, Life Insurance, Accident, Critical Illness, Hospital Indemnity, Identity Theft Protection, Paid Time Off, and 401K

Location

Troy, MI
Area of Responsibility: Southeast MI and Flint/Bay City/Saginaw areas

Job Description/Responsibilities

• Contract Management: Provide leadership for Supervisors and Security Officers, manage client relationships, and ensure compliance with company policies.
• Client Relations: Foster relationships with clients, maintain consistent contact, and billable hours of 16 hours per week.
• Employee Training: Develop and implement training programs, conduct bi-annual to quarterly supervisor trainings/meetings, and ensure CPR/First Aid/MFR certifications.
• Temporary Accounts: Oversee temporary assignments, write MOUs/post guidelines, and communicate necessary information to employees.
• Overtime Management: Ensure non-billable overtime does not exceed company-established thresholds.
• Payroll: Ensure accurate and timely submission of billing and payroll data.
• Site Visits: Conduct site inspections, document findings, and report results in a timely manner.
• Site Equipment and Uniforms: Maintain an inventory of DK-owned equipment and employee uniforms.

Education Requirements

• High School Diploma or GED
• Michigan Concealed Pistol License (CPL)