Security Operations Manager

Responsibilities

• Select and place new security professionals, including first-line supervisors.
• Evaluate low-performing employees for replacement, upgrade, or transfer.
• Make initial job offers and job transfers using company forms and procedures.
• Create, modify, and manage post schedules in WinTeam to ensure adequate coverage.
• Manage branch overtime through proper scheduling and staffing.
• Maintain a qualified, sufficient pool of flex personnel for backfill of vacant positions.
• Review “No Hours Report” with branch HR staff and disposition employees as needed.
• Receive weekly timesheets and update WinTeam schedules as necessary.
• Run weekly payroll according to company procedures.
• Resolve payroll discrepancies in a timely manner.
• Process requests for final paychecks, anniversary bonuses, and other pay-related issues.
• Act as a Company representative in matters such as unemployment hearings, workers' compensation hearings/depositions, union meetings, state agency activities, depositions, and related liability matters.
• Conduct disciplinary and counseling sessions with Security Professionals.
• Initiate termination procedures for voluntary and involuntary separations.
• Maintain high employee morale and low turnover through effective communications and problem resolution.
• Enforce post-specific policies and procedures through proper communication and training.

Qualifications

• High School diploma or equivalent.
• Current driver’s license if driving a company vehicle.
• Three (3) years of leadership experience in a high-volume workforce environment, preferably in the protective service industry.
• Licensing requirements vary by state and/or local laws.
• Leadership skills fostering teamwork, innovation, agility, client relations, and achieving desired results.
• Proficiency in web-based applications and computer systems, including Microsoft Office and BI tools.
• Experience managing a dispersed workforce in a multi-location operation.
• Previous payroll, billing, and scheduling experience.
• Aptitude with security systems, including CCTV, Access Control, and badge administration.
• Certified Public Safety Academy graduate.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

Pay

$51,499.76

Schedule

N/A

Skills

N/A

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

Pay

$51,499.76

Schedule

N/A

Skills

N/A