Security Operations Center (SOC) Analyst
About the role
The SOC Analyst monitors, analyzes, and responds to cybersecurity threats across client environments. The analyst operates the SOC’s security tooling, investigates suspicious activity, contains and remediates confirmed incidents, and communicates findings clearly to clients and internal stakeholders. During each shift the analyst owns the live alert queue, triaging detections from the SIEM, endpoint, identity, and email security platforms; determining scope and severity; and executing or authorizing the appropriate response. Because the SOC operates on a shift model, the analyst is also responsible for the integrity of coverage: conducting structured handoffs at the end of each shift, reviewing existing alerts at the start of the Day shift, and ensuring that no detection, investigation, or client commitment is left without a clear owner. Beyond day-to-day operations, the analyst performs scheduled vulnerability scanning, conducts root cause analysis for security incidents, and identifies repetitive manual work that should be transitioned to automation. Performance is measured against response times, investigation quality, SLA adherence, documentation standards