Security Operations Center Operator

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

• Must be Able to Type 40 WPM
• Valid Driver's License Required
• Promote from Within Culture! Plenty of Opportunities for Career Development!

Essential Job Duties And Responsibilities

• Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
• Proactively monitor all surveillance cameras and CCTV remote viewer programs
• Maintains control of all equipment and keys in the Control Room
• Accurately document routine and unusual events occurring on or near the facilities
• Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
• Control and monitor the two-way communication systems
• Make emergency notifications as necessary pursuant to site Post Orders
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders

Basic Qualifications

• Must possess a high school diploma or equivalent
• Licenses: Subject to state and/or local laws and regulations and may be required prior to employment
• Experience: Must possess one or more of the following:
• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms)
• Graduate of a Certified Public Safety Academy (military or civilian)
• Bachelor’s degree in protective services, business, or related field
• Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service
• 2 years of work experience in public sector dispatch or emergency operations center
• 2 years of verifiable data center security experience
• 3 years of verifiable private/corporate security experience

Knowledge And Skills Required

• Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
• Ability to work in a team environment; teamwork
• Ability to multi-task, discern patterns in detail

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more
• Career Growth: Get paid training and access to career growth opportunities
• Financial Benefits: Participate in our retirement savings plan to invest in your future
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices

Requisition ID 2026-1666366