Security Operations Center Manager

Leadership & Team Management

Lead, mentor, and develop a geographically distributed SOC team, including analysts across multiple shifts and regions.

Drive a culture of accountability, continuous improvement, and operational excellence.

Define roles, skill sets, training paths, and career development plans for SOC staff.

Manage staffing models to support 24x7 operations, including managing on-call rotations.

Security Operations

Oversee daily SOC operations, including monitoring, triage, investigation, containment, and remediation of security incidents.

Ensure consistent execution of response playbooks and standard operating procedures.

Coordinate cross-functional response efforts with DFIR, IT, legal, privacy, HR, and communications teams.

Threat Detection & Monitoring

Ensure effective use and continuous improvement of security tooling such as SIEM, XDR, NDR, and threat intelligence platforms.

Drive enhancements to detection use cases, alert fidelity, and automation.

Evaluate emerging threats and attacker techniques and translate intelligence into actionable detection strategies.

Metrics, Reporting & Governance

Define and track SOC KPIs and metrics (e.g., MTTD, MTTR, alert quality, coverage).

Provide clear, concise reporting to executive leadership on SOC performance, risk posture, and incident trends.

Ensure SOC operations align with internal policies, regulatory requirements, and industry frameworks (e.g., NIST).

Strategy & Continuous Improvement

Develop and execute a multi-year SOC maturity roadmap aligned to business and risk priorities.

Identify opportunities for process optimization, automation, and technology improvements.

Participate in vendor evaluation, tool selection, and budget planning related to SOC capabilities.

Support audits, tabletop exercises, and purple team activities.

Minimum Requirements

Bachelor’s degree in Information Security, Computer Science, or a related field, or equivalent practical experience.

8+ years of experience in cybersecurity operations, incident response, or threat detection.

3+ years of experience managing security teams or leading SOC operations.

Hands-on experience with enterprise security tools (SIEM, EDR/XDR, and threat intelligence platforms).

Strong understanding of attacker tactics, techniques, and procedures (TTPs).

Proven ability to lead teams in high-pressure, time-sensitive environments.

Excellent communication skills with the ability to brief technical and non-technical stakeholders.

PREFERRED EXPERIENCE

Experience operating a SOC in a large, complex, or regulated enterprise environment.

Relevant certifications such as CISSP, CISM, GCED, GCIH, or equivalent.

Familiarity with cloud security operations (AWS, Azure, GCP).

Experience managing globally distributed or follow-the-sun SOC models.

Prior experience supporting executive-level incident communications.