Security Officers - Westford, MA

About the role

We help make your world a safer place. Securitas is currently hiring Security Officers for professional client sites in Westford, MA. Multiple full-time and part-time opportunities are available, with schedules varying based on current site needs.

Responsibilities

• Access Control and Building Security: Monitor employee, visitor, contractor, and vehicle access to the site. Verify credentials, check identification, maintain visitor logs, and ensure proper entry procedures are followed.
• Patrols and Site Monitoring: Conduct routine foot and/or vehicle patrols of assigned areas, which may include entrances, parking areas, offices, interior spaces, exterior areas, and other parts of the property.
• Visitor and Contractor Assistance: Interact professionally with employees, visitors, vendors, contractors, drivers, and site personnel. Assist authorized individuals and report unusual or unauthorized activity.
• Camera and Alarm Monitoring: Monitor CCTV, alarms, and other security systems as required. Respond to alerts according to site procedures and escalate concerns when needed.
• Incident Response: Respond to alarms, emergencies, safety concerns, access issues, and other incidents in a calm and professional manner. Communicate clearly with site personnel, emergency responders, and Securitas management when appropriate.
• Reporting and Documentation: Maintain accurate daily activity logs, incident reports, access records, and other required documentation.
• Post Orders and Safety Procedures: Follow all site-specific post orders, emergency procedures, safety policies, and client expectations. Officers must be comfortable working within established rules and procedures.
• Professional Presence: Represent Securitas and the client with professionalism, courtesy, and confidence. Security Officers are often the first point of contact for employees, visitors, vendors, and contractors entering the site.

Qualifications

• Previous security experience is preferred, but not required.
• Previous customer service, military, law enforcement, corrections, warehouse, manufacturing, logistics, transportation, dispatch, gatehouse, hospitality, or retail experience is a plus.
• Strong communication, observation, and problem-solving skills.
• Ability to follow detailed post orders and site procedures.
• Ability to complete accurate reports and daily activity logs.
• Ability to stand, walk, patrol, and respond to incidents throughout the shift.
• Must be professional, reliable, and able to meet site expectations.

Benefits

• Medical Insurance through Anthem Blue Cross Blue Shield
• Dental Insurance through Aetna
• Vision Insurance through VSP
• 401(k) with Employer Matching
• Paid Life Insurance
• Paid Time Off
• Paid Uniforms
• Paid Training Upon Hire and Throughout Career
• Employee Assistance Program
• Securitas Saves discount program

Pay

The pay rate is $21.00 / hour. Specific schedules and available hours will be discussed with a recruiter during the interview process.

Schedule

Schedules vary based on current site needs and may include full-time and part-time options.