Security Officers And Security Supervisors (Vincent)

About the role

Northeast Security, Inc. is seeking vehicle and foot patrol Security Officers and Supervisors in Somerville, MA and the Boston surrounding areas. Full-time and part-time positions are available.

Pay

Positions range from $21.30 to $24.00 per hour.

Schedule

• Full Time: Mon–Fri, 7:00 AM–3:00 PM
• Full Time: Mon–Fri, 3:00 PM–11:00 PM
• Part Time: Sat and Sun, 7:00 AM–3:00 PM
• Part Time: Fri–Sat, 11:00 PM–7:00 AM
• Part Time: Mon–Tue, 3:00 PM–11:00 PM

Work schedule may include evenings, night shifts, weekends, and holidays as determined and scheduled annually.

Responsibilities

• Maintain a professional appearance and remain on post at all times.
• Monitor security concierge personnel to ensure guest services are satisfactory.
• Provide general administrative support, respond to inquiries, and anticipate customer needs.
• Ensure all security concierge personnel perform duties in full compliance with facility security operations procedures and location policies.
• Review and approve all reports, duty logs, and other documentation submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Demonstrate basic computer knowledge.
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers and vendors.
• Counsel, advise, motivate, and—when necessary—provide discipline and positive reinforcement to personnel.
• Work with management to develop and implement sound employee relations, development, and retention programs.
• Keep assigned security personnel up to date on modifications to procedures, policies, or regulations.
• Assume other duties as required by the client or Northeast Security, Inc.

Requirements

• High School Diploma.
• Must have a valid Driver’s License with three years of clean driving history.

Skills

• Excellent customer service skills and service delivery orientation.
• Ability to answer phone calls professionally.
• Strong client management skills.
• Leadership and knowledge of supervisory practices, procedures, and security operations.
• Ability to provide positive direction and motivate performance.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Ability to show responsibility and friendliness toward clients and residents.
• Strong professionalism and conflict/problem-solving skills.
• Ability to maintain the highest ethical and professional standards.
• Must be able to multitask and self-manage in a dynamic environment.
• Knowledgeable of all company policies and procedures.
• Ability to maintain effective relationships with all levels of the company and client organizations.

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan