Security Officers And Security Supervisors (Ann)

About the Company

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader.

Responsibilities

• Keep a professional appearance.
• Remain on post at all times.
• Monitor security Concierge personnel to ensure guest services are satisfactory.
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures, and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Maintain basic computer knowledge.
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to-date on any modifications to procedures, policies, or regulations.
• Assume other duties as required by either Client or Northeast Security, Inc.

Requirements

• High School Diploma.
• Excellent customer service skills and service delivery orientation.
• Ability to answer phone calls.
• Strong Leadership skills.
• Knowledge of supervisory practices, procedures, and security operations.
• Ability to provide positive direction and motivate performance.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism.
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

Pay

Positions range from $21.30 - $24.00 per hour.

Schedule

• Part Time: Saturday & Sunday, 7am-3pm & 3pm-11pm.
• Full Time: Overnights, 11pm-7am.
• Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan