Security Officer (Union)

About the role

At Aquarius Gaming, LLC, we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are. As the Security Officer, you play an essential role in ensuring the safety and security of guests, employees, and property by monitoring and patrolling assigned areas. You contribute to providing a secure and welcoming environment, responding quickly and appropriately to incidents, and promoting outstanding guest service.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Monitor and patrol all areas of the casino and hotel to protect property and ensure guest and team member safety
• Escort and secure all transfers of money, tokens, chip fills, hopper fills, and jackpots
• Respond to guest and employee incidents, including injuries, illnesses, or emergency situations
• Support emergency evacuations and direct guests appropriately
• Assist guests with room key access and wheelchair escorts as needed
• Maintain and secure crime scenes, communicate with law enforcement and investigators as needed
• Assign and log keys using Key-Trac system; monitor fire control center and manage lost and found
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 1 year of experience in a similar role within the hospitality or security industry preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability