Security Officer Unarmed Security Rounds
About the role
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Security Rounds in Lansing, MI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed Patrol Officer supporting a dynamic retail location. You will conduct routine patrols, maintain a visible presence to help deter incidents, observe and report security-related concerns, and provide exceptional customer service to shoppers and staff. Bring strong communication skills, professionalism, and integrity while contributing to a caring, reliable team that puts people first.
Responsibilities
- Provide customer service to customers, visitors, and/or associates by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
- Respond to incidents, customer concerns, and critical situations in a calm, professional, problem‑solving manner.
- Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, and perimeter areas, to help deter unauthorized activity.
- Monitor access points and observe activity throughout the location, reporting unusual conditions, hazards, and/or policy violations to appropriate personnel.
- Document incidents, observations, and daily activities in accordance with Allied Universal and location‑specific requirements.