Security Officer Unarmed Patrol Customer Support

About the role

As a Security Officer Unarmed Patrol Customer Support in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Patrol Officer at a world-renowned educational and cultural institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for visitors, students, staff, and guests. You will provide exceptional customer service, clear communication, and timely reporting of security-related concerns.

Responsibilities

• Provide exceptional customer service to students, faculty, staff, visitors, and vendors while carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols throughout galleries, classrooms, public spaces, entry points, and the surrounding perimeter to help identify and report unusual conditions or policy concerns.
• Monitor access points, visitor activity, and restricted areas, providing directions and assisting with the orderly flow of guests during exhibitions, programs, and events.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document observations according to site procedures.
• Maintain detailed activity logs and incident reports, and communicate relevant information to Allied Universal leadership and site contacts.

Qualifications

• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Pay

$19.50 / Hour

Schedule

Daytime, Monday 09:30 AM - 05:00 PM, Thursday 09:30 AM - 05:00 PM, Friday 09:30 AM - 05:00 PM, Saturday 09:30 AM - 05:00 PM, Sunday 09:30 AM - 05:00 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

This response is AI-generated, for reference only.