Security Officer Unarmed Patrol Customer Engagement
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
About the role
As a Security Officer Unarmed Patrol Customer Engagement in Oakland, CA, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Patrol Unarmed Officer at a utilities location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and report security-related concerns. You will support a welcoming environment through professional communication and customer service while working with a team that values agility, reliability, innovation, care, teamwork, and integrity.
Position Type: Full Time
Pay
$28.00 / Hour
Schedule
- Monday: 10:00 PM – 06:00 AM
- Tuesday: 10:00 PM – 06:00 AM
- Friday: 10:00 PM – 06:00 AM
- Saturday: 10:00 PM – 06:00 AM
- Sunday: 10:00 PM – 06:00 AM
What You'll Do
- Provide customer service to personnel, contractors, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities at utility locations.
- Conduct regular and random unarmed patrols of utility facilities, buildings, grounds, access points, and perimeter areas to help deter unauthorized activity.
- Monitor access to restricted areas, verify credentials as required, and report unusual conditions, unauthorized entry attempts, or policy concerns to the appropriate personnel.
- Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and documenting observations and actions.
- Maintain accurate activity logs, incident reports, and patrol documentation in accordance with Allied Universal and site requirements.
Minimum Requirements
- Have at least 2 years of security-related experience.
- A guard card/license is preferred.
- Ability to lift more than 20 pounds is preferred.
- CPR/First Aid certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.