Security Officer Unarmed Customer Assistance Patrol

About the role

As a Security Officer Unarmed Customer Assistance Patrol in Salt Lake City, UT, you will serve and safeguard clients in a range of industries such as Retail/Malls. As an Unarmed Patrol Officer in a dynamic retail and mall location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service to visitors, tenants, and staff. You will communicate clearly, respond to security-related concerns, and support a welcoming environment.

Responsibilities

• Provide customer service to visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the retail center, including common areas, parking facilities, exterior grounds, and perimeter areas.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner; document observations and actions according to site procedures.
• Help to deter unauthorized activity by monitoring access points, observing activity throughout the location, and reporting suspicious conditions or behavior.
• Assist with traffic flow, guest directions, lost-and-found inquiries, and other customer-service needs while maintaining a professional presence.

Requirements

• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial and Health Benefits: Retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$21.20 per hour

Schedule

Full Time, DayTime:

• Monday: 03:00 PM – 11:30 PM
• Tuesday: 03:00 PM – 11:30 PM
• Saturday: 03:00 PM – 11:30 PM
• Sunday: 03:00 PM – 11:30 PM

Requisition ID: 2026-1747926