Security Officer - Surveillance Operations Center

About the Role

GardaWorld Security Services is hiring a Security Surveillance Operations Center Operator. This role requires a sharp eye and strong observation skills to monitor security systems, detect threats, and ensure the safety of individuals and property.

Responsibilities

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property
• Clear alarms and create/issue badges for new employees, vendors, and visitors

Qualifications

• State security license and additional 32-hour BSIS security trainings (additional trainings can be obtained during hiring)
• Authorized to work in the U.S.
• High School Diploma or GED
• One year of security operations center operator experience (SOC)
• Familiarity with security operations software such as Lenel & CCure
• High level of customer service skills and experience
• Strong report writing skills
• Sharp visual activity and exceptional concentration skills
• Strong proficiency with technology
• Security, Military, or Law Enforcement experience preferred

Site Location and Schedule

Site Location: Oakland, CA
Schedule: Full-time, Day shift, Monday to Friday, 10:30 AM to 7:00 PM

Pay

Competitive hourly wage of $29.10 per hour (DailyPay available for GardaWorld employees)

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Disability coverage and life insurance options
• Career growth opportunities
• Uniform provided at no cost

Skills

• Strong observation and attention to detail
• Exceptional customer service skills
• Proficiency with security operations software and technology
• Report writing and documentation skills