Security Officer Supervisor

About the role

Surefox Utah, Inc is a veteran-owned company dedicated to fostering a diverse and skilled workforce. We are seeking an experienced Full-time Incident Commander Supervisor to join our team in Draper, Utah.

Responsibilities

• Act as a liaison between Surefox Utah and its clients, overseeing emergency response.
• Respond to emergency events, address medical and non-medical issues, solve staffing deficiencies, and handle client requests promptly.
• Initiate preliminary investigations and write incident reports on internal client and company issues.
• Coordinate with additional supervisors and security teams to ensure all information is reviewed with officers.
• Ensure all post equipment is signed out and back in correctly, and inspect equipment upon check-out/check-in.
• Ensure team members have necessary information and access to relevant apps on their work phones.
• Maintain employee break schedules in compliance with federal and state regulations.
• Coordinate deployment changes to maximize Surefox's footprint and cover all assigned duties.
• Document changes in posture and update coverage for each shift via email to the Area Manager.
• Manage call-offs, late arrivals, no-shows, and other attendance issues using the Discrepancy Sheet.
• Cover open posts as needed and execute the “Time Off Request” (TOR) process.
• Train and advise team members on additional steps required for leave requests and notify them of approval or denial.
• Manage Surefox Counseling Program to ensure employee professional and personal development.

Requirements

• Eligible for employment within the United States.
• A minimum of 18 years old per state licensing guidelines.
• Able to pass an extensive background check, motor vehicle record check, and drug screening.
• Lives within driving distance or willing to relocate.
• Current Utah DOPL-approved unarmed guard license (guard card) or eligible to qualify for one.
• High school degree or equivalent.
• Demonstrated competence in reacting to and handling emergencies.
• Effective communication skills with people at all levels and from various backgrounds.
• Good judgment and ability to make timely and sound decisions.
• Ability to understand and follow written and verbal instructions.
• Independent and team-oriented work ethic.

Qualifications

• Security or law enforcement-related experience preferred.
• Military background is a plus.
• Report writing experience preferred.

Skills

• Exceptional observation skills and attention to detail.

Benefits

N/A

Pay

Base Hourly Rate: $37.00 / hour

Schedule

Scheduled: 5 days a week (variable)