Security Officer Site Supervisor

Responsibilities

• Hiring and training
• Interviewing, hiring, and training security staff, including new hires and current staff.
• Training topics may include workplace searches, drug and alcohol procedures, and safety and security topics.
• Scheduling
• Overseeing the daily workflow, schedules, and assignments of security staff.
• Performance monitoring
• Making sure performance is being monitored and conducting daily briefings. This may include accompanying guards on patrols to assess their performance and verify adherence to security rules.
• Incident response
• Responding to incidents, monitoring CCTV and security systems, and performing regular patrols to identify potential breaches.
• Liaison
• Liaising with the on-site manager and staff to provide advice and receive feedback.
• Policies and procedures
• Establishing and carrying out policies and procedures required by the organization.
• Record keeping
• Keeping diligent records to document all security-related instances that occur at their place of employment.
• Training programs
• Working with security managers to create training programs so that all security guards can have the knowledge to fulfill their responsibilities.
• Continuous training
• Giving continuous training for current equipment or instructing employees on how to use newly adopted technology.

Qualifications

• Must possess a high school diploma or equivalent.
• Must be able to pass any State-required training or other qualifications for licensing.
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must possess one or more of the following: Service in the active-duty military, military reserves, or National Guard Service in Auxiliary Police or Police Cadets.
• Minimum of one year verifiable and successful supervisory experience in security-related industry.
• Associate's degree or higher in any discipline.
• Be at least 18 years of age, or higher if required by the state (21 years, if armed).
• Be able to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication.
• Problem solving.
• Active listening.
• Absorb and evaluate situations effectively; identify critical issues quickly and accurately.
• Compile, sort, and interpret data.
• Research, investigate, compile information.
• Mediate conflict with tact, diplomacy.
• Write informatively, clearly, and accurately.
• Teamwork.
• Attention to detail.