Security Officer - SEASONAL

Job Summary

The Loss Prevention Officer is responsible for ensuring the safety and security of guests and associates within the hotel. They maintain a visible presence, handle emergencies efficiently, and assist guests with professionalism and care. Their role includes being observant, proactive, and approachable throughout their shift. This is a seasonal position starting mid May and ending mid September.

Qualification Standards

• Education & Experience:
  • Previous hotel loss prevention experience desired.
• Voice and Written Communication Skills: Excellent.
• Service-Oriented and Team Player: Must be.
• Physical Requirements:
  • Ability to move, lift, carry, and place objects weighing up to 50 lbs without assistance; over 50 lbs with assistance.
  • Frequent bending, twisting, pulling, and stooping.
  • Ability to stand, sit, kneel, or walk for extended periods during the entire shift.
  • Flexibility to work early mornings, evenings, weekends, and holidays.
  • Must be able to bend, stoop, and reach during inspections and cleaning tasks.
• General Requirements:
  • Maintain confidentiality of all reports and sensitive information.
  • Follow company and departmental safety/security policies and procedures.
  • Demonstrate professionalism, integrity, and reliability.
  • Strong interpersonal skills and ability to remain calm under pressure.
  • Knowledge of emergency response protocols and basic first aid/CPR.

Duties & Functions

• Conduct regular patrols of hotel premises and parking areas to identify suspicious activities, safety hazards, or security breaches.
• Maintain visibility in public areas, greet guests, and assist with inquiries or room access issues.
• Respond promptly to accidents, medical emergencies, and security incidents; administer first aid/CPR and coordinate with emergency services when necessary.
• Document all incidents accurately and ensure reports are submitted to the executive team; gather evidence and conduct interviews during investigations.
• Lock property entrances when required, monitor duress alarms and fire safety systems, and escort unauthorized individuals off the property discreetly.
• Support other departments (Front Desk, Bell Staff) to ensure seamless guest service.
• Adhere to safety protocols, including proper use of PPE, Lockout/Tag-out procedures, and hazardous material handling.
• Use hotel-issued radios professionally, following proper codes and protocols.
• Monitor and maintain fire life safety systems and respond to alarms appropriately.
• Assist in evacuation procedures during fire or emergency situations.
• Handle guest and associate conflicts calmly and professionally, ensuring resolution aligns with company policy.
• Report and process General Liability claims promptly.
• Secure pool areas after hours and deliver newspapers and folios as required.
• Escort unwelcome individuals from property without disrupting operations.
• Perform additional duties as requested to maintain a secure and welcoming environment.

Pay

This position pays $15.92 - $18/hr dependent on experience.

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.