Security Officer- Sands of Kahana Resort

About the Role

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. The Security Officer helps create a safe, secure, and welcoming environment for guests, associates, and visitors while protecting resort assets and property. This role maintains a visible presence across the property, responds to safety and security concerns, and supports a positive resort experience.

This role recently joined the Travel + Leisure Co. family following the acquisition of Yes& Vacations and Spinnaker Resorts, adding 23 resorts in destinations like Maui, Las Vegas, and Hilton Head.

Responsibilities

• Protect guests, associates, visitors, and resort assets by following established safety and security procedures.
• Patrol resort property and adjoining public areas to maintain visibility and identify potential safety or security concerns.
• Respond promptly to requests for assistance from guests and associates and investigate incidents as appropriate.
• Document reported or observed violations, infractions, and security incidents accurately.
• Protect resort property from damage, vandalism, and theft.
• Respond to emergency situations, including CPR, first aid, other medical emergencies, and fire incidents, as needed.
• Address undesired conduct and potential violations of property policy or civil law to support the safety and security of guests, associates, and property.
• Provide instructions and guidance to guests and associates during safety or emergency situations.
• Maintain confidentiality and handle sensitive situations with discretion and professionalism.
• Remain calm and alert during emergencies and periods of increased property activity.
• Perform light maintenance upon request and support additional operational needs as assigned by management.
• Maintain a flexible work schedule based on operational needs.

Requirements

• At least one year of security experience.
• Knowledge of safety and security practices and procedures.
• Active Hawaii Guard Card.
• Effective oral and written English communication skills sufficient to complete required security documentation and provide safety instructions.
• Ability to carry and move items such as luggage, boxes, rollaway beds, and cribs weighing up to 50 pounds as needed.
• Ability to perform the physical requirements of the role, including standing, walking, driving, bending, crouching, kneeling, climbing, twisting, and reaching as required.
• Ability to work in indoor and outdoor environments that may include hot or cold temperatures, wet conditions, noise, traffic hazards, heights, dust, close quarters, and fumes or odors.
• Unless there is a legal requirement, experience will be accepted for the education requirement.

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Certain benefits may be available to associates working fewer hours where required by applicable law.

• Medical, dental, and vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Wish day: paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Paid time off, parental leave, and holidays (eligibility varies by position)

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Pay

Generally starting at $23.00 - $23.00 per hour. The actual hourly rate will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.