Security Officer Residential Community Access Control

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Residential Community Access Control in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Shelter, and more. As an Unarmed Security Officer at a shelter location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control activities. You will engage respectfully with residents, visitors, and staff while providing exceptional customer service and clear communication. Join Allied Universal’s caring, people-first culture, where teamwork, integrity, reliability, agility, and innovation guide meaningful work every day.

Responsibilities

• Provide customer service to residents, visitors, staff, and service providers by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, resident concerns, and critical situations in a calm, respectful, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random unarmed patrols of the shelter location, including entrances, common areas, exterior grounds, and perimeter, to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, verify authorized entry when required, and maintain awareness of visitor, resident, and staff activity in accordance with site policies.
• Prepare clear and accurate incident reports, daily activity logs, and shift handoff communications for security-related observations and events.

Requirements

• Have at least 1 year of security-related experience.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• A state, county, or city-issued security professional license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied