Security Officer Residential Building Patrol

About the role

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Residential Building Patrol in Baltimore, MD, you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed Patrol Officer at a residential care location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and assist residents, visitors, and staff with exceptional customer service. Using strong communication and attention to detail, you will contribute to a welcoming environment while representing Allied Universal's agile, reliable, innovative, caring, and integrity-driven culture.

Responsibilities

• Provide customer service to residents, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of residential buildings, grounds, parking areas, entrances, and perimeter areas to help identify and report unusual activity, hazards, or maintenance concerns.
• Monitor access points and visitor activity in accordance with site procedures, and assist with directing authorized individuals to appropriate areas.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner; document observations and incidents according to site requirements.
• Maintain clear communication with site contacts, emergency responders, and Allied Universal leadership while completing required reports and shift documentation.

Requirements

• Must be 21 years of age or older
• Possess a high school diploma or equivalent
• Comfortable using a computer or tablet (preferred)
• Access control and badge experience (preferred)
• Ability to lift more than 20 pounds (preferred)
• Customer service experience (preferred)
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• A valid driver's license will be required for driving positions only

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more
• Career Growth: Paid training and access to career growth opportunities
• Financial and Health Benefits: Retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance
• Exclusive Perks: Discounts on top brands and services through Perks Program

Pay

$18.00 per hour

Schedule

Full-time, Day shift: Monday through Thursday and Sunday, 7:00 AM – 3:00 PM