Security Officer (Residential)
Hillwood · Dallas, TX · 4 days ago
Customer ServiceFull-time
Responsibilities
- Maintain the safety and security of a private residence and surrounding property through routine patrols, inspections, and observation.
- Monitor residential security systems, cameras, alarms, gates, and access control systems.
- Identify and report security concerns, safety hazards, maintenance issues, or unusual activity.
- Ensure gates, entry points, and designated areas remain secure while maintaining a welcoming environment for authorized visitors.
- Screens and manages visitors, vendors, contractors, and service providers entering the property.
- Provide courteous assistance to residents and guests while maintaining established security protocols.
- Support resident movements and activities as directed, including occasional transportation or logistical assistance.
- Afford special events hosted at the residence, ensuring appropriate security coverage and coordination.
- Respond promptly and professionally to alarms, medical incidents, security concerns, and other emergencies.
- Coordinate with law enforcement, fire, medical, and other emergency responders when necessary.
- Document incidents, observations, and security-related activities in a thorough and timely manner.
- Participate in emergency preparedness activities and maintain readiness to respond to unexpected situations.
Requirements
- Exceptional professionalism, discretion, and sound judgment.
- Ability to maintain confidentiality regarding residents, guests, schedules, and personal information.
- Strong situational awareness and the ability to recognize and appropriately respond to potential threats or concerns.
- Excellent interpersonal skills with the ability to interact professionally with residents, guests, vendors, and staff.
- Ability to remain calm and composed during emergencies or high-pressure situations.
- Strong verbal and written communication skills.
- Ability to work independently while also operating effectively as part of a team.
- Dependable, punctual, and flexible with work schedules as operational needs require.
- Proficiency with security technology, surveillance systems, radios, mobile devices, and related equipment.
Qualifications
- Prior military, law enforcement, executive protection, or private security experience strongly preferred.
- Experience working in a residential, executive protection, hospitality, or high-net-worth client environment preferred.
- Background in patrol operations, access control, emergency response, or protective services highly desirable.
- Current Texas Department of Public Safety Level IV Personal Protection Officer license preferred or ability to obtain.
- CPR, First Aid, AED, or other emergency response certifications preferred.