Security Officer Receptionist Monitor

About the role

Join Allied Universal as a Front Desk professional at a premier commercial real estate location, where you will help create a welcoming presence, monitor access activity, support security-related procedures, and assist tenants and visitors with exceptional customer service and communication.

Responsibilities

• Provide customer service to tenants, visitors, and/or vendors at a commercial real estate location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor front desk operations, manage visitor access, and help to deter unauthorized entry by verifying credentials, maintaining sign-in records, and communicating with building contacts as needed.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, escalating issues to property management and/or emergency services when appropriate.
• Answer phones, greet guests, and provide directions or general building information while maintaining awareness of security-related concerns in the lobby and entry areas.
• Prepare detailed activity and incident reports, document unusual events, and relay important information during shift changes to support continuity of front desk operations.

Requirements

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer and/or tablet is preferred.
• A state, county, and/or city issued security-related license is preferred.
• Ability to lift up to 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.

Skills

• Customer service skills.
• Security-related procedures knowledge.
• Emergency response capabilities.
• Computer and tablet usage.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$21.25 / Hour

Schedule

DayTime Mon10:00 AM - 06:00 PM Tue10:00 AM - 06:00 PM Wed10:00 AM - 06:00 PM Thur10:00 AM - 06:00 PM Fri10:00 AM - 06:00 PM

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What We Offer

• Equal Opportunity Employer.
• Drug screen as a condition of employment.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.