Security Officer Reception Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

Join Allied Universal at a healthcare location as a Front Desk Security Officer, where you will help support a welcoming environment through visitor assistance, access coordination, and attentive monitoring of security-related activity. This customer-facing role is ideal for a professional communicator who values teamwork and integrity while delivering reliable service. Be part of a caring, agile, and innovative team that puts people first every day.

Responsibilities

• Provide customer service to clients, patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a healthcare location.
• Monitor the front desk area, greet arriving guests, verify identification and appointments, and help direct visitors, vendors, and deliveries in accordance with site protocols.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel as needed.
• Maintain awareness of lobby and reception activity, document routine events and unusual conditions, and report security-related concerns according to post instructions.
• Support access control functions at the front desk by assisting with visitor processing, sign-in procedures, and restricted area entry requirements while providing professional service.

Requirements

• Possess 5 or more years of security-related experience.
• Loss prevention experience is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$22.00 / Hour

Schedule

• Day shift: Monday–Friday, 08:00 AM – 04:00 PM