Security Officer Reception Services Part Time

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Reception Services Part Time in Austin, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional in a healthcare location, you will serve as a welcoming, professional presence for patients, visitors, and staff. You will manage access control and badge processes, monitor entry activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork help create a positive environment for everyone.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Staff the front desk and manage access by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing individuals to appropriate areas.
• Monitor entry activity, visitor logs, and access-control systems, reporting unusual activity or access concerns according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel and emergency services when needed.
• Maintain accurate records of visitors, incidents, and front-desk activities while protecting confidential patient and business information.

Requirements

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.