Security Officer Reception Security

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional at a retail location, you will welcome visitors, manage access control, verify credentials, and provide outstanding customer service. You will maintain a professional presence, respond to security-related concerns, and support a welcoming environment for employees and guests.

Responsibilities

• Provide customer service to visitors, customers, and employees by carrying out site-specific security-related procedures, front desk policies, and emergency response activities when appropriate.
• Greet and direct visitors, manage access in accordance with site procedures, and maintain accurate visitor and delivery records.
• Answer incoming calls, provide general information, and communicate professionally with site personnel, vendors, and emergency responders.
• Monitor front desk activity, report suspicious activity, incidents, and maintenance concerns, and respond to critical situations in a calm, problem-solving manner.
• Support a professional retail environment by helping to deter unauthorized access and escalating security-related concerns according to site procedures.

Requirements

• Access control and badge experience is preferred.
• Possession of a guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Pay

$18.36 / Hour

Schedule

• Thursday: 03:30 PM - 11:30 PM
• Friday: 03:30 PM - 11:30 PM
• Saturday: 03:30 PM - 11:30 PM
• Sunday: 03:30 PM - 11:30 PM

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.