Security Officer Reception Desk

About the role

As a Front Desk Security Professional at a government location, you will be a welcoming, visible presence for visitors and staff. You will manage access, verify credentials, respond to security-related concerns, and deliver exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Responsibilities

• Provide customer service to visitors, employees, and agency personnel by carrying out site-specific procedures, access protocols, and emergency response activities at a government office location.
• Staff the front desk and manage visitor sign-in procedures, issue visitor credentials as directed, and maintain accurate visitor and access-related records.
• Monitor entry points, review identification and authorization as required, and help to deter unauthorized access while directing guests to appropriate offices or departments.
• Answer and route incoming calls, provide general information and directions, and communicate professionally with staff, visitors, and responding personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly notify appropriate personnel, and document security-related observations and activities.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

Pay

$25.75 / hour

Schedule

• Daytime, Monday through Friday
• 08:00 AM - 04:00 PM