Security Officer Radio Dispatch

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Dispatch Officer supporting a government transportation location, you will coordinate communications, monitor activity, document incidents, and dispatch resources to support timely responses to security-related needs. Your professionalism, customer service, and clear communication will help maintain an organized environment for passengers, employees, and visitors.

Responsibilities

• Provide customer service to transit employees, passengers, contractors, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor dispatch communications, alarms, cameras, and other systems; receive and document calls for service; and coordinate the response of field personnel and emergency services as needed.
• Respond to incidents, service disruptions, and critical situations in a calm, problem-solving manner, escalating information to appropriate personnel according to established procedures.
• Maintain accurate dispatch logs, incident reports, and activity records, communicating relevant information to supervisors and field staff in a timely manner.
• Conduct regular and random patrols of transit facilities, platforms, parking areas, and perimeter locations as assigned; working environments and conditions may vary by location.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• A guard card or license is preferred.
• A state, county, or city-issued security license is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$28.50 / Hour

Schedule

• Monday: 06:00 AM - 06:00 PM
• Tuesday: 06:00 AM - 06:00 PM
• Sunday: 06:00 AM - 06:00 PM