Security Officer (PT) - Grand Ole Opry

About the role

As a Security Officer in our iconic venues, you'll serve as the front line of protection for our guests, staff, and property, ensuring fans a safe, secure and enjoyable experience.

Responsibilities

• Maintain a high-visibility presence to protect property and personnel, monitor crowds, and assist guests - fostering a safe and secure environment.
• Assess situations, de-escalate conflicts, and respond quickly in scenarios requiring physical strength and stamina.
• Screen guests upon entry using metal detectors, weapons detection systems, and bag searches to prevent weapons or dangerous items from entering the venue.
• Enforce policies, including age and alcohol-related regulations, verify identification and access credentials, manage on-site crowd flow, and conduct appropriate searches.
• Monitor and control access to restricted areas, clearly communicate venue policies and procedures, and provide escorts for artists, VIPs, and other high-profile individuals to ensure safety and privacy.
• Respond promptly to emergencies (medical, fire, severe weather, etc.) according to SOP, assist guests, support evacuations, administer first aid/CPR/AED, and collaborate with first responders.
• Address potential crowd control issues, de-escalate volatile situations quickly and diplomatically, escort unruly individuals from the venue when necessary, and conduct routine safety inspections and audits.
• Report hazards or defective equipment to management, prepare detailed and accurate incident and accident reports, both verbally and written as required, and communicate and enforce all corporate standards, policies and procedures in compliance with local, state and federal laws and regulations.
• Adhere to and support the Safety and Security Operating Procedures, assist with maintaining cleanliness and orderliness of venue property, and perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Background in law enforcement or security with entertainment/hospitality venue and crowd control experience preferred.

Qualifications

• Effective interpersonal, verbal, and nonverbal communication skills.
• Ability to work extended hours with some physical stress.

Skills

• State of Tennessee Unarmed Security License, to include Dallas's Law training, in accordance with state law, provided upon hire.
• CPR/AED certification required within 90 days of hire.
• Crowd Management Training provided upon hire.

Benefits

Commensurate with experience.

Pay

TBD

Schedule

TBD