Security Officer-PT

About the role

Provide security for casino property, maintaining high visibility while handling problem situations, watching for safety hazards, and assisting during emergencies. You’ll work in a fast-paced environment with a diverse team driven by enthusiasm for helping people have more fun, while also receiving support for your career growth.

Responsibilities

• Patrol parking lots and property
• Transfer Table Games fills and credits
• Provide escorts as needed
• Oversee customer presence on property, including crowd control, traffic direction, ID checks, and screening for prohibited items
• Check and verify valid ID using a hand-held scanning device and maintain the device
• Assist customers by answering questions, handling complaints, and arranging transportation
• Perform duties associated with table and slot drops
• Observe the Count Team during slot drops and transport funds to the Count Room
• Monitor entry and exit from Count and Player Services mantrap
• Serve as dispatcher, card and dice inspector, exterior patrol, and perform other security functions as needed
• Dispatch officers to assignments and maintain activity logs
• Report accidents and incidents in written and verbal form
• Collect and compile investigation information as needed
• Write detailed reports for incidents involving law violations or company policy violations
• Testify in court when necessary
• Meet department uniform, appearance, and grooming requirements
• Maintain clean and safe work areas, free of hazards, debris, and litter
• Perform all job duties in a safe and responsible manner, adhering to regulatory, department, and company policies
• Perform other job-related and compatible duties as assigned

Requirements

• Must be at least 18 years of age
• High school diploma or equivalent
• Effective communication skills (written and verbal)
• Previous customer service experience
• Ability to display professionalism
• Ability to run on level surfaces, as well as up and down stairs
• Ability to identify and quickly respond to potential problems and conflicts, and defend self and others in combative situations
• Ability to move effectively and efficiently around all work areas, including walking and standing for long periods
• Ability to multi-task as required
• Must be able to earn and maintain an American Heart Association CPR/AED and First Aid certification
• Must have a valid driver’s license and acceptable driving history (if driving a company vehicle)

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off that increases with length of employment
• Wellness programs supporting financial, physical, and mental well-being

Pay

Initial placement within the salary range is based on relevant knowledge, skills, and experience.