Security Officer - Prn

Responsibilities

• Welcome and assist patients, visitors, and staff in a courteous and professional manner while providing outstanding customer service.
• Monitor CCTV surveillance systems and security alarms to detect suspicious activities.
• Monitor the Clinic Cooper-Atkins Temptrak refrigeration tracking systems to ensure all units are functioning as intended, in order to protect the medical product contained therein.
• If warranted, respond and take appropriate corrective action as defined by policy. This may include secure and stable transportation of the product to an alternate area and temperature‑controlled environment.
• Conduct regular patrols of the clinic premises to identify security vulnerabilities and ensure safety protocols are followed.
• Control access to the facility by verifying identification and issuing visitor passes.
• Respond swiftly and effectively to emergencies, including medical incidents, security breaches, or fire alarms.
• Collaborate with healthcare staff and law enforcement during incident investigations or security incidents.
• Maintain detailed logs of daily activities, incidents, and observations and record them in the department report writing system.
• Enforce Clinic policies and procedures related to safety and security.
• Provide excellent communication and problem‑solving support in high‑pressure situations.
• Stay up‑to‑date with training on security systems, regulations, and emergency response protocols, by way of departmental training and the Watson Clinic Center for Education.
• Must be able to perform duties while bending, twisting and lifting.
• Must be able to stand, walk, or sit for long periods of time.
• Must be able to assist clinical staff with lifting/transporting patients.

Requirements

• High School Diploma or equivalent.
• Certification in basic first aid and CPR (required; may be obtained within the first 90 days via the Watson Clinic Center for Education).
• Valid driver’s license with a clean driving record (if operating hospital or clinic transport vehicles).
• Valid Florida D License security certification (or obtainable within 90 days via the Watson Clinic Center for Education).
• Valid Florida Driver’s License and clean driving record.
• Reliable transportation.
• Willingness to attend current and continuing education and periodic module classes applicable to security/hospitality policy and procedure in a medical clinic environment.

Qualifications

• Previous experience in security, preferably in a healthcare setting.