SECURITY OFFICER - PRN

About the Role

Welcome and assist patients, visitors, and staff in a courteous and professional manner while providing outstanding customer service. Monitor CCTV surveillance systems and security alarms to detect suspicious activities. Ensure the proper functioning of Clinic Cooper-Atkins Temptrak refrigeration tracking systems to protect medical products, taking corrective action when necessary. Conduct regular patrols of the clinic premises to identify security vulnerabilities and ensure safety protocols are followed. Respond swiftly and effectively to emergencies, including medical incidents, security breaches, or fire alarms.

Responsibilities

• Monitor CCTV surveillance systems and security alarms to detect suspicious activities.
• Monitor Clinic Cooper-Atkins Temptrak refrigeration tracking systems and take corrective action if needed, including secure transportation of medical products.
• Conduct regular patrols of the clinic premises to identify security vulnerabilities and ensure safety protocols are followed.
• Control access to the facility by verifying identification and issuing visitor passes.
• Respond to emergencies, including medical incidents, security breaches, or fire alarms.
• Collaborate with healthcare staff and law enforcement during incident investigations or security incidents.
• Maintain detailed logs of daily activities, incidents, and observations in the department report writing system.
• Enforce Clinic policies and procedures related to safety and security.
• Provide excellent communication and problem-solving support in high-pressure situations.
• Stay up-to-date with training on security systems, regulations, and emergency response protocols through departmental training and the Watson Clinic Center for Education.

Requirements

• Certification in basic first aid and CPR (may be obtained within the first 90 days of employment through the Watson Clinic Center for Education).
• Valid driver’s license with a clean driving record (required if operating hospital or clinic transport vehicles).
• High School Diploma or equivalent.

Qualifications

• Previous experience in security, preferably in a healthcare setting.
• Knowledge of security systems, access control, and emergency procedures.
• Excellent communication, observational, and decision-making skills.
• Ability to remain calm and professional in stressful situations.
• Strong attention to detail and integrity.
• Valid Florida D License or certification (or obtain within 90 days through the Watson Clinic Center for Education).
• Valid Florida Driver’s License with a clean driving record.
• Reliable transportation.
• Willingness to attend current and continuing education and periodic module classes applicable to security/hospitality policy and procedure in a medical clinic environment.

Work Environment & Physical Demands

Must be able to perform duties while bending, twisting, and lifting. Must be able to stand, walk, or sit for long periods of time. Must be able to assist clinical staff with lifting/transporting patients.