Security Officer PRN

Provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. Responsible for monitoring visitor or patient activity, premises security, policy enforcement, emergency response, and protection of employees, visitors, and property.

Responsibilities

• Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment.
• De-escalation: Uses verbal and non-verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force.
• Dealing with Violent Patients: Intervenes to protect safety when patients act aggressively or violently, including using physical restraints when necessary.
• Regulatory Compliance: Ensures compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement.
• Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure facility safety.
• Participation in Drills: Engages in exercises like infant abduction and active shooter scenarios to prepare staff for real-life situations.
• Conducting Searches: Performs respectful and safe searches of patients and searches for narcotics, ensuring compliance with legal requirements.
• Safety Inspections: Conducts inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks.
• Parking Enforcement: Enforces parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience.
• Investigations: Collaborates with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety.

Requirements

• Current Driver’s License (if applicable for the role).
• Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire.
• At least 21 years of age.
• If located in the State of Montana, Security Guard Licensure is required within 120 days of hire.

Preferred Qualifications

• One-year previous law enforcement, corrections, public safety, military police, or security experience.

Skills

• Law Enforcement
• Parking
• Public Safety
• Lockout Tagout
• Fire Drills
• Key Control
• Exterior Design
• Patient Transportation
• Communication
• Situational Awareness
• Decision Making

Physical Requirements

• Ongoing need to see and read information, labels, monitors, identify equipment and supplies, and assess customer needs.
• Frequent interactions with customers requiring clear communication and understanding of spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment, including heavy items.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location

Intermountain Health Utah Valley Hospital, Provo, Utah

Pay

The hourly range for this position is $20.45 - $27.04. Actual hourly rate dependent upon experience.

Benefits

Comprehensive benefits package covering a wide range of programs to foster wellness, including mind, body, and spirit. Programs encompass living healthy, happy, secure, connected, and engaged.