Security Officer - Per Diem

About the role

PATROL ASSIGNMENTS:

• Enforces hospital security regulations.
• Reports potential safety hazards and unusual occurrences in assigned areas.

Responsibilities

IDENTIFY AND REPORT SAFETY HAZARDS:

• Identifies unsafe conditions and improperly secured areas/property.
• Prevents theft, injuries, or damages to Hospital property, patients, visitors, and employees.

INVESTIGATE COMPLAINTS AND SUSPICIOUS ACTIVITY:

• Investigates thefts, shortages, and other complaints involving potential criminal misconduct.
• Notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct.
• Detains suspicious individuals as appropriate.
• Participates in subsequent court proceedings as required.

PREPARE AND SUBMIT REPORTS:

• Prepares and submits written reports in a complete and accurate manner.
• Maintains strict confidentiality standards at all times.

MAINTAIN VALUABLES AND EVIDENCE:

• Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody.
• Ensures safekeeping and maintains documentation.

Qualifications

DISPATCHING AND EMERGENCY RESPONSE:

• Utilizes “state-of-the-art” integrated security systems to dispatch personnel to respond to occurrences and phone calls for assistance.
• Provides and maintains documentation.

RESPOND TO MEDICAL EMERGENCIES:

• Responds to medical emergencies.
• Assists in the restraint of patients.
• Involves in the protection of dignitaries.
• Controls pedestrian and vehicular traffic.

Skills and Abilities

• Strong interpersonal communication and customer service skills.
• Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
• Able to deal with and effectively de-escalate anxious/stressed people and manage aggression.
• Works effectively both independently and in teams.
• Able to multitask.
• Strong problem-solving skills.
• Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.
• Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
• Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.
• Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.
• Strong writing skills to provide and maintain documentation to support data.
• Intermediate computer skills: typing and use of database software.