Security Officer Patrol Compliance Monitor

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Compliance Monitor in Memphis, TN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for visitors and tenants. You will provide exceptional customer service, communicate clearly, and respond to concerns with integrity. Join Allied Universal’s agile, reliable team and make a meaningful impact through teamwork and care.

Responsibilities

• Provide customer service to visitors, shoppers, tenants, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail or mall location.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters in accordance with site procedures.
• Conduct regular and random unarmed patrols throughout retail common areas, storefronts, parking areas, and the property perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and observe site activity, reporting suspicious behavior, maintenance concerns, hazards, and policy violations to appropriate personnel.
• Prepare accurate incident reports and maintain required daily activity documentation in accordance with Allied Universal and site-specific procedures.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$15.00 per hour

Schedule

Monday–Friday, 7:00 AM – 6:00 PM