Security Officer Part Time Front Desk Operations

About the role

As a Part-Time Security Officer at a financial institution in Buffalo, NY, you will provide a welcoming front-desk presence, monitor access, assist visitors, and communicate professionally with employees and guests. You will help support a secure environment through attentive observation, clear reporting, and exceptional customer service. This role offers flexibility with the ability to build a schedule that works for you and explore additional shifts via the Claim a Shift platform.

Responsibilities

• Provide exceptional customer service to employees, visitors, and clients by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Serve as a professional front-desk presence by greeting visitors, verifying identification and access authorization, issuing visitor credentials, and maintaining visitor logs.
• Monitor access to the facility, observe lobby activity and entry points, and report suspicious activity, policy violations, or security-related concerns according to site procedures.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, communicating with appropriate personnel and emergency responders as needed.
• Support daily front-desk operations by answering phones, directing visitors, receiving deliveries, and maintaining accurate records in accordance with site requirements.

Requirements

• At least 6 months of security-related experience.
• At least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Subject to a background investigation in accordance with federal, state, and local laws (qualified applicants with criminal histories considered consistent with applicable laws).
• Subject to a drug screen to the extent permitted by law.
• Licensing requirements subject to state and/or local laws and regulations; may be required prior to employment.
• Valid driver’s license required for driving positions only.

Benefits

• Smart Tools: Access to exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Paid training and access to career growth opportunities.
• Financial Benefits: Participation in retirement savings plan.
• Exclusive Perks: Discounts on top brands and services through the Perks Program.

Pay

$20.22 per hour.

Schedule

• Monday: 2:00 PM – 6:00 PM
• Tuesday: 2:00 PM – 6:00 PM
• Wednesday: 2:00 PM – 6:00 PM
• Thursday: 2:00 PM – 6:00 PM
• Friday: 2:00 PM – 6:00 PM

Position type: Part-time. Licensed by the New York State Department of State. Requisition ID: 2026-1709081.